BLYMP LTD Privacy & Cookie Policy.

Last Updated: November 2025
‍Company: BLYMP LTD
‍Registered in England & Wales (No. 15821234)
‍Registered Office: 25 Cove Road, Bournemouth, Dorset, BH10 4BN, UK
‍Email for privacy matters: privacy@blymp.co.uk

‍1. Introduction
1.1 BLYMP LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data of anyone who visits our website, uses our services, or becomes a client.
1.2 This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you interact with BLYMP — whether as a visitor to our website or as a customer using one of our website Plans or services.
1.3 We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

‍2. The Information We Collect
2.1 We collect personal data directly from you when you:Enquire about our services via our website or contact forms.Purchase a website Plan or other service.Subscribe to marketing communications or newsletters.Provide information by email, phone, post, or via online portals (e.g., myBLYMP).
2.2 We may collect the following types of information:
‍Identity and contact details: name, company name, postal address, email address, and phone number.
‍Account and billing information: payment details (handled securely by Stripe), billing history, and subscription data.
‍Technical and website data: IP address, device info, browser type, and interactions (via cookies, analytics and similar tools).
‍Marketing preferences: your consent choices and communication history.
2.3 We do not knowingly collect data from anyone under the age of 18.

‍3. How We Use Your Information
3.1 We use personal data only where lawful and necessary, including:
To process enquiries, orders and payments.
To deliver website Plans and services.
To communicate about your account or billing.
To send marketing updates (where you’ve opted in).
To analyse website use and improve user experience.
To meet legal, regulatory or accounting obligations.
3.2 Our lawful bases for processing include contract, legitimate interests, consent (for marketing), and legal obligation.4. Cookies and Tracking Technologies
4.1 Our website uses cookies, pixels and similar tracking tools to operate properly, enhance functionality, and analyse visitor behaviour.
4.2 What are cookies?Cookies are small text files placed on your device when you visit our site. Some are essential for the website to function; others help us understand how visitors interact with our content.
4.3 Types of cookies we use:
‍Essential cookies: required for site security and basic functions.
‍Analytics cookies: help us understand how visitors use the website so we can improve it.
‍Marketing cookies: enable personalised advertising and measure campaign effectiveness.
4.4 Analytics & tracking tools used:
‍We use:
‍Google Analytics (GA4) — to monitor traffic and improve user experience.
‍Meta Pixel — to measure performance of marketing campaigns.
‍Webflow’s built-in analytics — to track website usage and stability.
4.5 How long cookies last:Some cookies are session cookies (deleted when you close your browser); others are persistent cookies (stored until they expire or you delete them).
4.6 How to manage cookies:
‍You can manage or delete cookies at any time via your browser settings. Most browsers allow you to:
Block all cookies,
Delete existing cookies, or
Receive alerts before cookies are stored.
Be aware that disabling cookies may affect how our website functions.
4.7 Third-party cookies:
‍Some cookies are placed by third parties (for example, Google or Meta). These parties have their own privacy and cookie policies that govern their use of data.
4.8 Cookie consent banner:
‍When you first visit our website, you’ll see a banner asking you to accept or manage cookies. You can change your preferences at any time.

‍5. Marketing Communications
5.1 We may send you marketing emails, SMS or other communications about our services, promotions or updates where you have given consent or where there is a legitimate business relationship.
5.2 You can unsubscribe at any time by clicking “unsubscribe” in our emails or contacting support@blymp.co.uk.
5.3 Opting out of marketing does not affect essential communications like billing or service notifications.

‍6. Payment Information
6.1 All financial transactions are processed securely by Stripe Payments UK Ltd.
6.2 Stripe stores and encrypts card details on its secure servers. BLYMP does not have access to full card numbers or security codes.
6.3 In accordance with Stripe’s policy, a unique reference token may be retained after your first manual payment to allow future automatic charges for subscription fees, invoices or renewal payments as set out in our Terms of Service.
6.4 All payment processing complies with PCI DSS standards.

‍7. Data Storage, Security and Retention
7.1 We store data on secure UK-based servers or within trusted third-party systems that meet UK GDPR standards.
7.2 We maintain appropriate technical and organisational measures to prevent unauthorised access or misuse of your information.
7.3 We retain data as follows:
‍Clients: data kept for the duration of your relationship and up to six years thereafter for accounting or legal reasons.
‍General enquiries: retained up to twelve months, then securely deleted.
‍Financial data: stored and managed by Stripe according to its own policy.
7.4 Data will be anonymised or securely deleted after these retention periods.

‍8. CRM and Future Systems
8.1 We may store client or enquiry data in CRM or communication systems such as HubSpot, Airtable, Intercom, or similar providers in future.
8.2 If used, these platforms will comply with UK GDPR and have suitable safeguards and processing agreements.

‍9. Sharing Your Data
9.1 We only share your data when necessary, including with:
Service providers or subcontractors who help deliver our Services (hosting, analytics, CRM, support).
‍Stripe for payment processing.
Professional advisers or auditors.Regulators or authorities when required by law.
9.2 We never sell or rent your personal data.

‍10. International Transfers
10.1 Some partners (e.g. Google, Meta) may process data outside the UK or EEA.10.2 Where this occurs, BLYMP ensures safeguards such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) approved by the ICO.

‍11. Your Rights
You have the following rights under the UK GDPR:
‍Access – request a copy of the data we hold about you.
‍Rectification – correct inaccurate or incomplete data.
‍Erasure – request deletion where no lawful reason remains.
‍Restriction – limit how we process your data.
‍Portability – receive your data in a portable format.
‍Objection – object to legitimate interest or marketing.
‍Withdraw consent – where processing is based on consent.
You can exercise these rights by emailing privacy@blymp.co.uk. We’ll respond within one month.

‍12. Data Breaches
12.1 In the unlikely event of a data breach, BLYMP will notify affected individuals and the Information Commissioner’s Office (ICO) within 72 hours, where required.
12.2 We will work promptly to identify, contain, and rectify any issue.

‍13. Links to Other Websites
13.1 Our website may contain links to third-party sites.13.2 BLYMP is not responsible for their privacy or cookie practices, and we recommend reviewing their policies separately.

‍14. Updates to This Policy
14.1 We may update this Policy to reflect operational, legal or regulatory changes.14.2 Updates will be published on our website with a new “Last Updated” date.

‍15. Contacting Us
If you have any questions about this Policy or your personal data, please contact:
Email: privacy@blymp.co.uk
‍Post: BLYMP LTD, 25 Cove Road, Bournemouth, Dorset, BH10 4BN, UK

If you’re unhappy with how we’ve handled your data, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.